ENTERPRISE RECORDS MANAGEMENT MADE EASY
Automate Your Business to the Next Level
Complete Paperless Solutions  |  A Technology Partner You Can Count On!
Professional Services
Complete Paperless Solutions is committed to providing the best service for our customers. To this end, we offer comprehensive preproduction services that are based on our years of experience in providing guidance and oversight to bring pioneering business process improvements to fruition.

Site Analysis & Recommendation

Implementing a business critical software solution that seeks to fundamentally change the way an organization runs an important process can be a vexing proposition. This is why CPS offers our own expertise to organizations seeking to develop a graduated understanding of a proposed solution and generate a comprehensive rubric for a project’s scope and execution.

Our site analysis service involves one or more CPS experts traveling to your site for one to three days of pointed observation. During this time, the CPS team will take stock of the relevant processes, conventions and concerns surrounding the proposed solution. Following these visits, CPS will generate a granularly detailed report of our findings, as well as highly faceted series of recommendations based on our findings, typically including but not limited to a recommendation for components (hardware and software) to aptly satisfy the proposed solution.

Installation, Testing & Training
Our software architects are authorities in the implementation, configuration and use of all of our systems.

We start by working closely with your system administrator to install your solution according to specifications. From there, we configure the new system while also closely scrutinizing any and all areas of concern. Once every possible safeguard has been securely placed and the system has proven to be configured to perfection we will supervise your end users in using your new custom system in actual operation. This process grants your staff the ability to pose questions directly to their trainers as they arise. This stage typically takes only one day per group, and there’s virtually no limitation on group size.
Customization

CPS employs five full time engineers. That means that we’re the company you come to when you need a solution that goes beyond the inherent abilities of your system or a simple integration. If there’s a process you desire that is programmatically possible and prudent, our innovative, experienced and often novel group of software programmers, architects and subject matter experts are raring to bring your vision to life.
Support Services
Complete Paperless Solutions is a customer centric engineering firm. Not only is our team highly knowlegible but we are out of the box thinkers that have years of techincal experience behind us.  We go the extra mile to take care of you and your issue.  We want you to feel like you are our only client. We encourage education while we walk you through the fix.  We have long term releationships with our clients base because they know they can count on our worry free service.

Here's what our customers are saying:

"When there’s a tricky issue CPS sometimes uses remote access software to actually come into our system and manage the problem directly, with our oversight, of course. They take these things seriously and honestly act as an adjunct to our IT department on occasion. It really feels like we’re players on the same team."

-City of Encinitas


Laserfiche help features and the support website can answer many issues and are one of the best things about the product. However, for those times when online support comes up short, the CPS support services have filled in the gaps in an excellent way. In the several years we have worked with CPS, I can't think of one time they have failed us. Thank you CPS!"

-California County of Santa Barbara
​ Assessor Division